INFO@LUTHO
About the Website
Genuine OEM Parts: The site offers over 4 million genuine OEM replacement parts for home appliances, HVAC systems, and lawn and garden equipment.
365-Day Returns: Customers can return uninstalled parts and products for any reason within 365 days of purchase.
Same-Day Shipping: Orders for replacement parts placed by 9:00 PM ET will be shipped the same day.
Price Match Guarantee: The company will match any price offered by direct competitors on all genuine OEM replacement parts.
The page emphasizes the importance of using OEM parts for repairs to ensure compatibility and proper function. It also highlights the company’s long history and commitment to customer service.
Step by Step Guide
Certainly! Here’s a step-by-step guide on how to use the website for ordering genuine OEM replacement parts:
Identify the Part Needed: Determine the specific part you need for your appliance, HVAC system, or lawn and garden equipment. You can usually find this information in the user manual or on the manufacturer’s website.
Search for the Part: Use the website’s search feature to find the exact part you need. You can search by part number, model number, or appliance type.
Verify Compatibility: Once you’ve found the part, check the product description and specifications to ensure it’s compatible with your equipment.
Place Your Order: Add the part to your cart and proceed to checkout. You’ll need to provide shipping and payment information.
Apply Price Match: If you’ve found a lower price from a direct competitor, request a price match before finalizing your purchase.
Review and Confirm: Double-check your order details, especially the part number and shipping address, then confirm your order.
Track Your Shipment: After placing your order, you’ll receive a confirmation email with a tracking number. Use this to monitor the delivery status of your part.
Install the Part: Once the part arrives, follow the manufacturer’s instructions or seek professional help to install it correctly.
Return if Necessary: If you need to return the part for any reason, you can do so within 365 days of purchase, provided it’s uninstalled and in its original condition1.
Remember, ordering by 9:00 PM ET ensures same-day shipping, so plan accordingly if you need the part urgently2. Enjoy your repair project!